Replacement Policy
At Anker, we prioritize your satisfaction and have implemented a straightforward Replacement Policy to address any concerns you may encounter with our products.
Replacement Policy
- We offer a hassle-free replacement policy for products found to have defects within 7 days of receipt.
- To initiate the replacement process, please contact us within the first 7 days of receiving the product.
Warranty Timeline
- All Anker products come with a minimum warranty period of 12 months.
- We stand by the quality of our products and are committed to addressing any issues within the specified warranty period.
Timeline for Replacement
- Once the defective product is received at our service center, the replacement process begins.
- The Turnaround Time (TAT) for replacements is 15 days from the date we receive the product at our service center.
- We understand the value of your time and strive to ensure a prompt resolution to provide you with a fully functional replacement. Anker appreciates your trust in our products, and our dedicated customer support team is here to assist you throughout the process.
Customer Support
- For any inquiries related to returns, replacements, or warranty claims, our customer support team is ready to assist you.
- Phone Number: 1800 313 8831
- Email Address: support.india@anker.com